Refunds & Cancellations

You may request cancellation at any time by emailing hello@dhriosa.com. Please include your business name and the email address used for your account so we can identify the correct plan.

If your plan is set to renew, cancellation stops future renewals. Unless you ask us to close access sooner, your paid service continues until the end of the current billing period. We will confirm the effective cancellation date in writing.

Fees for a billing period already started are generally non-refundable. We do not normally provide partial refunds or credits for unused time when you cancel early or change your mind, including on annual plans.

This does not limit any right you have under applicable law. We will review requests involving duplicate or incorrect charges, a service that was not provided as agreed, or another situation where a refund is legally required or expressly promised in writing.

For a billing question or refund request, contact hello@dhriosa.com with your business name, registered email, payment date and a brief explanation. We may ask for transaction details to investigate. Approved refunds will be returned through the available payment method; the time they take to appear depends on the payment provider and your bank.

If you have questions before buying a plan, please contact us. You can also read our Terms of Use.