Terms of Use

DhriOSA is an AI-assisted operating system for small businesses. Its available features may include business context management, content planning, media organisation, approvals, publishing, analytics and customer-engagement workflows. Available features and limits depend on the selected plan and may change as the service develops.

You must be legally able to enter into these Terms and authorised to act for the business you register. You are responsible for keeping DhriOSA access restricted to authorised users and for promptly reporting suspected unauthorised access.

You may connect only accounts, phone numbers, business assets and credentials that you own or are authorised to manage. Connecting an account authorises DhriOSA to receive relevant platform events and to take the actions you configure, such as publishing approved content or responding to eligible comments and messages.

You remain responsible for complying with Meta's terms, policies, messaging windows, content requirements and account rules. Platform availability, permissions, review decisions, rate limits and enforcement are controlled by Meta, not DhriOSA.

You retain ownership of the text, images, videos, brand materials and other content you provide. You grant DhriOSA a limited right to host, process, transform, transmit and publish that content solely to provide the service you request.

You confirm that you have the rights and permissions needed for the content and instructions you submit, including permissions relating to intellectual property, privacy, publicity, promotions and regulated claims.

DhriOSA may offer manual, approval-based, scheduled or automated workflows. You are responsible for selecting an appropriate mode, maintaining accurate business guidance and reviewing material where your configuration requires approval. An approval or instruction given through an authorised DhriOSA channel may be treated as an instruction from the business.

You should not use unattended automation for sensitive, high-risk, regulated or legally consequential communications without qualified human review.

AI-assisted drafts and recommendations can be incomplete, inaccurate or unsuitable for a particular audience. They are operational aids, not legal, financial, medical or other professional advice. You are responsible for checking factual claims, prices, dates, offers and other important details before approval or publication.

AI-generated output may resemble existing material. Generation does not guarantee originality, copyright protection, exclusivity or freedom from third-party claims. Before publishing, check rights in images, music, logos, likenesses and other material, including any applicable attribution or licence restrictions.

Our public website’s third-party software notices retain notices supplied with its dependencies. Open-source components remain subject to their respective licences.

You must not use DhriOSA to:

• Break the law or violate another person's rights.
• Send spam, deceptive promotions, harassment or unauthorised business-initiated messages.
• Upload malware, attempt to bypass security controls or interfere with the service.
• Connect an account, impersonate a business or use content without the required authority.
• Attempt to extract credentials, confidential system instructions or information belonging to another DhriOSA client.

DhriOSA may interoperate with Meta services and other third-party providers. Their services are governed by their own terms and may be changed, suspended or discontinued independently. DhriOSA is not responsible for a third-party platform's independent acts, availability or enforcement decisions.

Prices, billing periods, usage allowances and service commitments are described on the applicable plan page, at checkout or in a signed client agreement. Founder pricing is subject to the published eligibility and duration terms. Our Refunds & Cancellations Policyexplains how to cancel and when a refund may be available.

We work to keep DhriOSA reliable and secure, but uninterrupted or error-free availability is not guaranteed. Maintenance, provider failures, account restrictions, network conditions and third-party API changes may affect the service. We may pause an action when doing so is reasonably necessary for safety, account protection or policy compliance.

Access may be restricted or terminated for material misuse, security risk, non-payment under an applicable agreement, loss of account authority or a serious platform-policy violation. You may request disconnection and deletion as described in our Data Deletion Instructions.

DhriOSA and its licensors retain rights in the service, software, designs, documentation and underlying technology. These Terms do not transfer ownership of those materials or permit copying, reverse-engineering or commercial reuse except where applicable law expressly allows it.

Our Privacy Policy explains how information is handled, including connected Instagram and WhatsApp information, webhook events, media, security records, retention and deletion.

To the extent permitted by applicable law, DhriOSA is provided on an “as available” basis without implied guarantees beyond those stated in a signed agreement. DhriOSA is not liable for indirect, incidental, special or consequential loss resulting from use of the service or an independent third-party platform. Nothing in these Terms excludes liability that cannot legally be excluded.

We may update these Terms as the service evolves. The current version and effective date will be published here. Material changes may also be communicated to affected business administrators.

Questions about these Terms or the DhriOSA service can be sent to hello@dhriosa.com.